About Us

Last Updated: June 5, 2026

ABOUT US

Our Business Location
KiplingSale.org is an online retail store based in Salt Lake City, Utah. Our physical mailing and return address is:

1578 S 1900 E
Salt Lake City, UT 84108
United States

Our Business Focus
We specialize in selling bags, backpacks, and travel accessories. Our product selection focuses on lightweight, functional, and colorful designs that appeal to everyday users. We maintain a curated inventory of products rather than a massive, unfiltered catalog.

Our Operational Hours
Customer service is available Monday through Friday, 9:00 AM to 6:00 PM Mountain Time. We are closed on Saturdays, Sundays, and all federal holidays observed in the United States.

Our Shipping Model
We ship exclusively to the contiguous United States. Every order receives free shipping with no minimum purchase. Orders are processed within 1 to 2 business days and delivered within 3 to 5 business days after processing.

Our Return Commitment
We accept returns within 30 calendar days of delivery. Returns are accepted only for quality issues such as manufacturing defects or transit damage. We provide free return shipping labels and charge no restocking fees. Refunds are processed within 1 to 2 business days after return inspection, with bank processing taking an additional 7 to 10 business days.

Our Quality Standard
Every item we sell is sourced from genuine inventory. We inspect products before shipping to ensure they match their descriptions. Items with visible damage or defects are not sent to customers.

Our Customer Service Pledge
We respond to all emails within 1 business day. Our team handles returns, order status inquiries, and shipping questions at info@kipllingsale.org. Phone support is available at +1 (801)-937-9781 during business hours.

How to Verify Our Legitimacy
We maintain a physical address in Salt Lake City, Utah. You may send mail to this address. We publish a valid telephone number and a domain-based email address (info@kipllingsale.org). All policies required for online retail are published on this website and linked from our footer.

Contact Information Summary

Email: info@kipllingsale.org
Phone: +1 (801)-937-9781
Hours: Monday – Friday, 9 AM – 6 PM (Mountain Time)
Mailing Address: 1578 S 1900 E, Salt Lake City, UT 84108, United States